Threado

Threado: AI for Customer-Facing Teams

Threado is an innovative AI solution dedicated to enhancing customer service through intelligent automation. Positioned to empower customer-facing teams, Threado integrates seamlessly with popular communication tools such as Slack and Microsoft Teams, offering instant, personalized support. The platform harnesses secure AI agents trained on company knowledge, ensuring efficient resolution of customer queries and improved engagement. Targeted primarily at customer support teams, sales engineers, and customer success professionals, Threado leverages data-driven insights and automation to deliver exceptional service while prioritizing data security and user experience. With rapid setup capabilities and comprehensive analytics, it transforms traditional customer interactions into seamless experiences.