Dolphin AI

Dolphin AI: Automate Customer Insights

Dolphin AI is a cutting-edge platform designed to bridge the gap between customer success (CS) and product teams by automating the extraction and tracking of feature requests, pain points, and customer feedback from B2B calls. Leveraging AI, Dolphin AI analyzes call recordings to identify key insights, categorizes them, and even creates shareable links or tickets in tools like Jira. This eliminates the manual effort of sifting through hours of calls and ensures that valuable customer feedback is systematically captured and acted upon. The platform integrates seamlessly with Gong, providing real-time updates and maintaining a clean, organized backlog. Dolphin AI is tailored for B2B companies looking to enhance customer retention and drive revenue by making data-backed product decisions.